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Returns and Exchanges

Items purchased through’s website ( are returnable within a 30 day period from the date of purchase for a full refund, less the original shipping fee of $4, or exchange Airtory air purifier for an in stock design, for the cost of the new shipment ($4).

Items must be in like-new condition, and in the original packaging. Items that have been used or altered will not be accepted for any return or exchange. Promotional/sale items are final sale (no returns, exchanges or cancellations).

Please contact if you need to return a product. Only returns with a valid Returns Authorisation will be accepted.

Customer will be responsible for shipping costs on returns. Please allow 3 weeks for us to process the refund.

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